Hyatt Regency Hakone Review: Suite Upgrade, Onsen & Mountain Stay

QUICK FACTS

Property: Hyatt Regency Hakone Resort & Spa

Location: Gora, Hakone

Stayed:
2 nights

Booked:
World of Hyatt points

Received:
Globalist Suite Upgrade

Best for:
✔ Couples
✔ Hyatt loyalists
✔ Onsen experience
✔ Exploring Hakone

Would I return?
★★★★★

Hyatt Regency Hakone is one of Hyatt's most unique resorts in Japan. Located in the mountains of Hakone, the hotel combines modern luxury with traditional Japanese design, a relaxing onsen, and easy access to the Hakone Ropeway, Owakudani, and Lake Ashi. During our stay we received a complimentary suite upgrade as Hyatt Globalists and spent two nights exploring the area. Here's whether it's worth using Hyatt points, or paying cash, for your Hakone getaway.

King bedroom inside Hyatt Regency Hakone suite
Spacious suite at Hyatt Regency Hakone with traditional tatami seating area
Traditional Japanese tatami sitting area in Hyatt Regency Hakone suite

Our suite blended traditional Japanese design with modern Hyatt comfort. The separate tatami sitting area gave the room a distinctly local feel while still offering a spacious Western-style bedroom. The suite was significantly larger than a standard room and made relaxing after a day exploring Hakone especially enjoyable.

Spacious bathroom with soaking tub and walk-in shower at Hyatt Regency Hakone

The oversized bathroom featured dual sinks, a large walk-in shower, deep soaking tub, and premium amenities. While the hotel is known for its communal onsen, having a spacious bathroom was another welcome luxury.

Complimentary evening snacks at Hyatt Regency Hakone Lobby Portrait hyatt-regency-hakone-lobby-forest-view.jpg

One of the highlights of Hyatt Regency Hakone is the complimentary evening social offered to Globalist guests. The small bites and drinks create a relaxed atmosphere before dinner and encourage guests to gather in the impressive lobby.

Floor-to-ceiling windows overlooking the forest at Hyatt Regency Hakone

The soaring two-story lobby is easily the centerpiece of Hyatt Regency Hakone. Floor-to-ceiling windows overlook the surrounding forest, creating a peaceful mountain retreat unlike most city Hyatt properties in Japan.

A woman sitting on a stone ledge next to a reflective pond with trees and greenery in the background, under a large concrete overhang.

Kinnotake Tonosawa

Colorful geometric art installation consisting of multiple nested square frames in rainbow colors, set outdoors on a paved path with trees and hills in the background.

Hakone

A young woman with long blond hair smiling at the camera, wearing a patterned dress and sneakers, standing on a stone-paved pathway in front of a traditional Japanese temple with a pagoda roof, with a cityscape including Tokyo Tower and modern skyscrapers in the background.

Japan Guide

A young woman with blonde hair styled in buns, wearing a white crop top and pink skirt with red flowers, sitting inside a tall building. She has a pink purse on her shoulder and is posing with one leg raised. The background shows a large window with a view of Tokyo Tower lit up at night, surrounded by a cityscape of illuminated buildings.

Tokyo Hotels

Nighttime cityscape of Tokyo with illuminated Tokyo Tower in the center, surrounded by tall buildings and city lights under a dark sky.

Tokyo Guide